Designed in New York—
handmade in Spain

The family-owned factory we’ve been working with since day one is located in a region with a long history of making shoes for some of the world’s best brands. We collaborate closely on design and production, building profound relationships with the incredible team that helps turn our vision into physical reality. Each trip is an inspiring adventure that affirms how far we can go when we work together.

  • Designing a new heel shape at our factory in Spain

    Our Factory Family

    Our shoes are designed in New York, and lovingly crafted by artisans at a family-owned factory in Spain.

  • Margaux shoes are handmade in Spain from high-quality Italian leather

    Quality Craftsmanship

    We source the best leathers and highest-quality components to create products that stand the test of time.

  • Margaux shoes are handmade in Spain at a family-owned factory

    Spanish Heritage

    Spain is home to a storied footwear manufacturing tradition, centered in the region where our factory is located.

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Our Values

People First

Internally, we're committed to cultivating a supportive, collaborative environment where members of our largely female team can grow, learn, and thrive—inside and outside the office.

Externally, customers come first. That means we’ll never compromise on quality or comfort, and we’re committed to listening, learning, iterating, and nurturing community.

A Family-Owned Factory

We've been working with our family-owned factory in Spain since day one—and they're an essential part of our success. We consider the artisans, staff, and everyone who works there to be family, and their physical, social, and economic health matters to us.

From sustainable wages to a state-of-the-art ventilation system ensuring clean air, the working environment and ethos is healthy. All of the components for our shoes are sourced from and through local vendors, supporting a footwear manufacturing ecosystem that powers the region's economy.

Minimizing Our Impact

We’re committed to continually finding new ways to lessen our impact on the environment. Our current initiatives include:

  • Incorporating more sustainable materials in our collection. 
  • Minimizing the use of plastic in our packaging with the goal to ultimately eliminate it altogether.
  • Working with a factory that’s powered by 100% renewable energy. 
  • Using 100% recycled paper for our shoeboxes and mailers—and constructing them to be fully recyclable. Our dust bags are made from 100% cotton fabric and purposefully designed to be used for travel, storage, and more. 
  • Consciously designing to create classic silhouettes that stand the test of time—these are styles you’ll add to your wardrobe and wear for years.
  • Organizing in-person sample sales and donating to trusted non-profit organizations in order to ensure we are never destroying excess inventory or samples.
  • Offering customers the ability to offset the carbon footprint of their order's shipment for a minimal cost during checkout.
Supporting Women

As a women-led company, finding ways to support, advocate for, and champion other women is important to us. Along with creating a company culture that allows our largely female team to find success in and out of the workplace, we are constantly searching for ways to bring our mission to life. From the editorial series we showcase on our blog to the community book club we organize, our content is focused on championing other women and women-led organizations. Additionally, we hold an annual shoe drive to benefit a New York-based non-profit helping women reenter the workforce through resume coaching, professional wardrobing, and workshops.

COMFORT without COMPROMISE

Margaux co-founders Alexa Buckley and Sarah Pierson at the brand's headquarters in Chelsea
Margaux's bestselling Demi, a classic ballet flat with a rounded toe and bow detail shown in Scarlet, Saddle, Black and Ballet Pink

Comfort isn’t an afterthought at Margaux.

Designed in New York & Handmade in Spain. We’re one of the few women’s footwear brands that:

  • 3MM plush foam padding for all-day support
  • 3x more size offerings to ensure a perfect fit
  • Margaux co-founder Sarah Pierson at the brand's headquarters in Chelsea, New York

    Meet Sarah

    "There's a certain magic in striking the perfect balance of form, fit and function."

    Sarah Pierson
  • Margaux co-founder Alexa Buckley at the brand's headquarters in Chelsea, New York

    Meet Alexa

    “We’re intent on creating a more inclusive luxury footwear industry.”

    Alexa Buckley
Shoe last at our Spanish factory

Fit is everything

Fit is the real reason so many shoes are returned. So we fixed that.

Margaux offers up to 3x as many fit options as most women’s footwear brands, including multiple widths and half sizes.

Because one “standard size” doesn’t work for everyone (and it never should have.)

FREQUENTLY Asked Questions

What sizes do you offer?

We make all of our shoes in an unmatched range of sizes and widths: Three widths, in European sizes 33 to 45 (a US 2.5 to 14). An estimated 77% of women need a “non-standard” shoe size, whether smaller, larger, narrower, or wider than mainstream sizes, and nearly 80% are wearing the wrong size shoe—so keep in mind that you might find one of our width or extended size options is your best fit! For example, if you find that most shoes feel tight across the front of your foot, we recommend trying a wide width. If you find most shoes gap along the sides and feel loose, we recommend trying a narrow width. 

Our recommendations for size conversions vary by product, and size guides are available on each product page, for quick reference based on your typical U.S. size.

Still aren’t sure which size would be best? Reach out to Customer Care at help@margauxny.com, and we’d be happy to help!

What widths do you offer?

Everyone’s feet are different—which is one of the many reasons we developed our three width options. We want to make sure you find your perfect pair, whether that’s a standard width, or a narrow or wide. If you have had issues with fit in the past—for example, gaping at the sides of your shoe, slipping at the heel, tightness across the ball of the foot, a bunion—you’re the perfect candidate for our narrow and wide widths. If you have trouble deciding between widths, please feel free to contact Customer Care at help@margauxny.com. We will be happy to walk you through the process and help you decide on your best option.

What is your return & exchange policy?

For U.S. orders:

Orders in new and unworn condition can be returned for a refund within 14 days of delivery, and for a store credit or exchange within 30 days of delivery. 

For Canadian orders:

Orders in new and unworn condition may be returned for a refund within 14 days of delivery. Exchanges are available within 30 days of delivery.

For international orders:

International orders (outside the U.S. and Canada) are final sale and not eligible for return or exchange

For additional details, please visit our Help Center or reach out to our team at help@margauxny.com.

More questions? Email help@margauxny.com or chat with a specialist now.