We make all of our shoes in an unmatched range of sizes and widths: Three widths, in European sizes 33 to 45 (a US 2.5 to 14). An estimated 77% of women need a “non-standard” shoe size, whether smaller, larger, narrower, or wider than mainstream sizes, and nearly 80% are wearing the wrong size shoe—so keep in mind that you might find one of our width or extended size options is your best fit! For example, if you find that most shoes feel tight across the front of your foot, we recommend trying a wide width. If you find most shoes gap along the sides and feel loose, we recommend trying a narrow width. 

Our recommendations for size conversions vary by product, and size guides are available on each product page, for quick reference based on your typical U.S. size.

Still aren’t sure which size would be best? Reach out to Customer Care at help@margauxny.com, and we’d be happy to help!

Everyone’s feet are different—which is one of the many reasons we developed our three width options. We want to make sure you find your perfect pair, whether that’s a standard width, or a narrow or wide. If you have had issues with fit in the past—for example, gaping at the sides of your shoe, slipping at the heel, tightness across the ball of the foot, a bunion—you’re the perfect candidate for our narrow and wide widths. If you have trouble deciding between widths, please feel free to contact Customer Care at help@margauxny.com. We will be happy to walk you through the process and help you decide on your best option.

All orders in new and unworn condition can be returned for a refund or exchange within 14 days of delivery, and for a store credit or exchange within 30 days of delivery. To start a return, please visit our returns portal.

You can either drop off your return at no cost to you at a physical Happy Returns location near you, or use a prepaid FedEx return label with a $12.95 return restocking fee.

For Canadian orders, we offer free exchanges and returns for store credit. For all returns sent back for a refund, a $20 fee will be deducted from the refund total to cover the cost of the return shipping. For all orders shipped outside of the US and Canada, we do ask that you cover the cost of the return, and we will issue a refund for the returned items once they reach our warehouse. To initiate that process, please contact our team at help@margauxny.com.

For more details about the returns and exchange process, view our Returns FAQ here.