The Physical Gift Card

• Medium: A standard width throughout (comparable to a B width)
• Narrow: A slimmer fit throughout (comparable to an A width)
• Wide: A roomier fit at the ball of the foot (comparable to a BC-BD width

Still unsure? Contact Us

Since nappa leather is porous and absorbs water easily, avoid getting them wet. Getting the shoes soaking wet can irrevocably stain the leather.

Most quality shoe repair shops will offer products to polish, protect, and refresh the leather's surface. A neutral cream polish—one without color—will also help protect the surface from scuffs and scrapes and keep the leather hydrated. If something's spilled on the leather, try using a soft cloth with a small amount of cleanser or cream on it. Rub the surface in a circular motion, then allow the shoe to dry before buffing the entire thing lightly with a dry, clean cloth. 

Shipping:

Standard shipping is complimentary on all domestic orders over $100. A $4.95 shipping fee applies to orders under $100. Expedited FedEx 3day, 2Day, and Overnight options are available at checkout.

In-stock orders ship within 1–2 business days. Expedited orders placed after 2pm ET will ship the following business day.

For preorders, payment is collected at checkout. Please refer to the “Expected to ship” date on the product page for estimated availability.

For more details, check out our Shipping FAQs.

Returns & Exchanges:

We offer refunds on new, unworn items within 14 days of delivery, and exchanges or returns for store credit within 30 days.

Return shipping is complimentary for exchanges and store credit. Refunds incur an $11 return shipping fee—unless Return Protection is added at checkout for $3.98.

Final Sale items are not eligible for return or exchange.

For more details, check out our Returns & Exchanges FAQs.