Refund Policy

Refund Policy

Returns & Exchanges

Extended Holiday Return Window: 

Orders placed between November 15 and December 31, 2026 are eligible for our extended holiday return window and can be returned or exchanged through January 15, 2027, or within the standard return window, whichever is later. This applies to eligible U.S. and Canadian orders only. All standard return eligibility guidelines apply.

For U.S. orders:

Merchandise in new and unworn condition can be returned for a refund within 14 days of delivery, and for a store credit or exchange within 30 days of delivery. 

For Canadian orders:

Merchandise in new and unworn condition may be returned for a refund within 14 days of delivery. Exchanges are available within 30 days of delivery.

For international orders:

Merchandise shipped outside the U.S. and Canada is final sale and is not eligible for return or exchange.

Return Eligibility

To be eligible for return, items must be:

  • Free of wear, scuffing, creasing, debris, or damage;

  • Showing no visible signs of wear beyond what may occur during a careful indoor try-on;

  • Returned with all original packaging (box, dust bags, and inserts)

All returns are inspected upon delivery.

We reserve the right to reject returns that do not meet these requirements.

Final Sale items are not eligible for return, store credit, or exchange.

Processing Timeline

Returns are inspected once they arrive at our warehouse. This review typically takes 5-10 business days to complete.

Once approved, refunds are issued to your original form of payment. Please allow 3-5 additional business days for the refund to appear, depending on your financial institution.

Shipping fees are non-refundable unless the return is due to an approved defect or fulfillment error. Defect claims must be submitted to us within 14 business days of delivery. We reserve sole discretion to determine whether an item qualifies as defective. Damage from normal wear, misuse, or improper care is not covered. Merchandise verified by us as defective may be exchanged or returned for a refund.

Store credit is issued by email once your return shipment is in transit back to us. Store credit does not expire.

If you requested an exchange, your new pair will ship as soon as your exchange order has been processed, and you'll receive tracking details by email.

How to Initiate a Return

To initiate a return or exchange, please visit our Returns Portal and enter your order number and zip or postal code.