The Romy

Refer to the size conversions below, ordering a half-size up from your typical US shoe size for the best fit.

• Medium: A standard width throughout (comparable to a B width)
• Narrow: A slimmer fit throughout (comparable to an A width)
• Wide: A roomier fit at the ball of the foot (comparable to a BC-BD width

Still unsure? Contact Us

Shipping:

For US orders, standard shipping is complimentary on orders over $100; a $4.95 shipping fee applies to orders under $100. Expedited FedEx 3Day, 2Day, and Overnight options are available at checkout.

For international orders, shipping rates are calculated at checkout. All international shipments are sent Delivered Duty Paid (DDP), meaning duties and taxes are collected at checkout for smooth delivery.

In-stock orders ship within 1–2 business days. Expedited orders placed after 2pm ET will ship the following business day.

For preorders, payment is collected at checkout. Please refer to the “Expected to ship” date on the product page for estimated availability.

For more details, check out our Shipping FAQs.

Returns & Exchanges:

For U.S. and Canadian orders, we accept returns on new, unworn items within 14 days of delivery, and exchanges or returns for store credit within 30 days.

Returned items must be free of wear, scuffing, creasing, debris, or damage and include all original packaging. All returns are inspected upon arrival and must meet these condition requirements to qualify for a refund.

Return shipping is complimentary for exchanges and store credit within the U.S.
Refunds on U.S. orders incur an $11 return shipping fee, unless Return Protection was added at checkout for $3.98.

For international orders (outside the U.S. and Canada), all purchases are final sale and not eligible for return or exchange.

Final Sale items are not eligible for return or exchange.

For more details, check out our Returns & Exchanges FAQs.