The City Sandal
This heeled sandal is an all-day essential with a cushioned insole and perfectly placed straps for unbelievable comfort.
Details
Size guide
Refer to the size conversions below, ordering a half-size up from your usual US shoe size. The ideal fit for an open-back shoe like this will leave minimal space between your heel and the edge of the sole, even in the larger size.
- Medium: A standard width throughout (comparable to a B width)
- Narrow: A slimmer fit throughout (comparable to an A width)
- Wide: A roomier fit at the ball of the foot (comparable to a BC-BD width
| US | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 8.5-9 | 9 | 9.5 | 9.5-10 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 | 13 | 13.5 | 14 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EUR | 33 | 33.5 | 34 | 34.5 | 35 | 35.5 | 36 | 36.5 | 37 | 37.5 | 38 | 38.5 | 39 | 39.5 | 40 | 40.5 | 41 | 41.5 | 42 | 42.5 | 43 | 43.5 | 44 | 44.5 | 45 |
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Care Guide
Shipping & returns
Shipping:
For US orders, standard shipping is complimentary on orders over $100; a $4.95 shipping fee applies to orders under $100. Expedited FedEx 3Day, 2Day, and Overnight options are available at checkout.
For international orders, shipping rates are calculated at checkout. All international shipments are sent Delivered Duty Paid (DDP), meaning duties and taxes are collected at checkout for smooth delivery.
In-stock orders ship within 1–2 business days. Expedited orders placed after 2pm ET will ship the following business day.
For preorders, payment is collected at checkout. Please refer to the “Expected to ship” date on the product page for estimated availability.
For more details, check out our Shipping FAQs.
Returns & Exchanges:
For US orders, we offer refunds on new, unworn items within 14 days of delivery, and exchanges or returns for store credit within 30 days.
Return shipping is complimentary for exchanges and store credit.
Refunds incur an $11 return shipping fee—unless Return Protection is added at checkout for $3.98.
For international orders, returns must be requested within 14 days of delivery, and customers are responsible for return shipping costs. Refunds are issued for the product cost only; shipping charges, duties, and taxes are non-refundable.
Final Sale items are not eligible for return or exchange.
For more details, check out our Returns & Exchanges FAQs.
Size Guide
Refer to the size conversions below, ordering a half-size up from your usual US shoe size. The ideal fit for an open-back shoe like this will leave minimal space between your heel and the edge of the sole, even in the larger size.
