Made to Order - MTO

• Medium: A standard width throughout (comparable to a B width)
• Narrow: A slimmer fit throughout (comparable to an A width)
• Wide: A roomier fit at the ball of the foot (comparable to a BC-BD width

Still unsure? Contact Us

Archive Sale: 

• Archive Sale purchases are final sale and not eligible for return or exchange.
• U.S. orders receive free standard shipping over $150 ($9 flat-rate shipping under $150).
• International orders are charged standard shipping rates, calculated at checkout.
• Archive Sale orders typically ship within 1–2 business days.

For more details, check out our Archive Sale FAQs.

Shipping:

• U.S. orders receive free standard shipping over $100 ($4.95 shipping under $100).
• Expedited FedEx 3Day, 2Day, and Overnight options are available at checkout.
• Standard shipping rates apply to international orders and are calculated at checkout. 
• In-stock orders typically ship within 1–2 business days. 
• Expedited orders placed after 2pm EST ship the following business day.

For more details, check out our Shipping FAQs.

Returns & Exchanges:

• U.S. orders may be returned for a refund within 14 days of delivery, or exchanged or returned for store credit within 30 days.
• Canadian orders may be returned for a refund within 14 days of delivery, or exchanged within 30 days.
• International orders (outside the U.S. and Canada) are final sale and not eligible for return or exchange, except as required by applicable law.
• Items marked Final Sale are not eligible for return or exchange.

For more details, check out our Returns & Exchanges FAQs.