Before placing your order, you will have the option to pay a $3.98 return protection fee to qualify for free returns and unlimited exchanges on your order.
If you do not purchase return protection through Loop, you can still return or exchange your order for a flat $11 fee.
You have the option to drop off your return at a physical Happy Returns location near you (see locations here) or to print a return label and drop off your return at a USPS or FedEx near you. Returning via Happy Returns will result in a refund or exchange being initiated immediately; all returns or exchanges sent in with a USPS or FedEx label will process upon delivery of your order to our warehouse. Exchanges will arrive within 5-10 business days from reshipment. If returned pairs are found to be damaged or show signs of wear and are thus unsellable, you may choose to either have the shoes returned to you or incur a 30% restocking fee.