"Sinfully comfortable."

"Obsessed."

"A must-have."

"True classics."

"So damn comfortable."

"The best of the best."

"A perfect-fitting ballerina flat."

Meet the Bestsellers

Wardrobe essentials we always wanted but could never find, designed in three widths and sizes US 3-14.

Women shouldn’t have to choose between style and comfort 

That’s why we engineer our shoes to deliver both from the ground up.

From offering multiple widths and extended sizes, to plush foam padding in every insole and a best-in-class fit concierge, we make finding “just right” effortless.

Discover Our Bestsellers

Designed in NEW YORK—
HANDMADE in Spain

READ OUR STORY SHOP ALL SHOES

Free SHIPPING and Easy RETURNS

Not sure what size? Get in touch.

Margaux co-founders Alexa Buckley and Sarah Pierson at the brand's office in Chelsea, New York

Comfort and style can coexist, effortlessly

In a world that makes us choose between comfort and style, Margaux is an invitation to go comfortably, stylishly, and confidently in any direction you choose.

Thoughtfully designed to be versatile and beautiful, our products are the styles we need in our own closets—and expressions of the individual style and spirit of everyone who wears them.

Discover our favorites

Meet Sarah & Alexa

On the Gaux

  • GAUX GIRLS + MUSES— 10.04.24

    Gaux Girl: Kelsey Lim

    The Brooklyn-based jewelry designer discusses how she quit her day job to pursue her dreams.

    Read More
  • PRESS — 10.03.24

    New York Times: Matilda Goad x Margaux Dinner

    "Inside an intimate gather with New York's creative crust."

    Read More
  • STYLE INSPIRATION — 10.04.24

    How to Style The Louisa Loafer

    Two ways to wear our newest loafer for fall.

    Read More

FREQUENTLY
Asked Questions

What sizes do you offer?

We make all of our shoes in an unmatched range of sizes and widths: Three widths, in European sizes 33 to 45 (a US 2.5 to 14). An estimated 77% of women need a “non-standard” shoe size, whether smaller, larger, narrower, or wider than mainstream sizes, and nearly 80% are wearing the wrong size shoe—so keep in mind that you might find one of our width or extended size options is your best fit! For example, if you find that most shoes feel tight across the front of your foot, we recommend trying a wide width. If you find most shoes gap along the sides and feel loose, we recommend trying a narrow width. 

Our recommendations for size conversions vary by product, and size guides are available on each product page, for quick reference based on your typical U.S. size.

Still aren’t sure which size would be best? Reach out to Customer Care at [email protected], and we’d be happy to help!

What widths do you offer?

Everyone’s feet are different—which is one of the many reasons we developed our three width options. We want to make sure you find your perfect pair, whether that’s a standard width, or a narrow or wide. If you have had issues with fit in the past—for example, gaping at the sides of your shoe, slipping at the heel, tightness across the ball of the foot, a bunion—you’re the perfect candidate for our narrow and wide widths. If you have trouble deciding between widths, please feel free to contact Customer Care at [email protected]. We will be happy to walk you through the process and help you decide on your best option.

What is your return & exchange policy?

Orders in new and unworn condition can be returned for a refund within 14 days of delivery, and for a store credit or exchange within 30 days of delivery.

To start a return, please visit our returns portal:

If you placed your order prior to September 25th, please navigate to our prior portal here.

If you placed your order on or after September 25th, please navigate to our new return portal here.

Before placing your order, you will have the option to pay a $3.98 return protection fee to qualify for free returns and unlimited exchanges on your order. If you do not purchase return protection through Loop, you can still use our return portal to purchase a return shipping label or drop off your return at a convenient Happy Returns location for a flat $11 fee. 

You have the option to drop off your return at a physical Happy Returns location near you (see locations here) or to print a return label and drop off your return at a USPS or FedEx near you. Returning via Happy Returns will result in a refund or exchange being initiated immediately; all returns or exchanges sent in with a USPS or FedEx label will process upon delivery of your order to our warehouse. Exchanges will arrive within 5-10 business days from reshipment. If returned pairs are found to be damaged or show signs of wear and are thus unsellable, you may choose to either have the shoes returned to you or incur a 30% restocking fee. 

For international orders, we ask that you initiate the return process via our customer care team by emailing [email protected].

More questions? Email [email protected] or chat with a specialist now.